Command Centre Analyst
Command Centre Analyst
Posted on :
07-01-2025
Employer Active
1 Vacancy
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Job Description
Role: Command Centre Analyst 12 months Renewable contract
Experience: Minimum of 1 year
Location : Changi Business Park (Onsite)
Benefits:
- Renewable contract (Performancebased with possibility of conversion to perm)
- Medical Insurance Coverage
- Leave credits
Shift: 3 4 days work week 12 hours shift (8 AM 8 PM 8 PM 8 AM)
Responsibilities:
- Perform work in shifts to provide 24/7 onsite or oncall support.
- Incident and Problem management.
- Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
- Provide root cause analysis techniques to determine cause and resolve complex system issues.
- Perform postresolution followups to ensure problems have been adequately resolved.
- Communicate application problems and issues to key stakeholders including management development teams end users and unit leaders.
- Work with onsite and offshore teams across multiple technologies/applications
- Continuous improvement of the system eq. removal of TOIL job automation performance tuning.
- Proactive management of production services by measuring and monitoring availability latency throughput user journeys and overall system health.
Requirements:
- Diploma and above
- At least 1 year experience in Application Support and incident management
- Keen on doing 12 hour shifts (3 4 days work week) and shifting schedule
Employment Type
Full Time
Key Skills
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