Order Management Specialist - IT
Order Management Specialist - IT
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Job Description
Providing support to the Sales team with in services and product opportunities. Being a good communicator relationship builder confident exhibit excellent administrative skills have good attention to detail along with a can do attitude to best support Sales our customers and our Finance Team.
Key Responsibilities:
- Managing daily the sales teams requests and issues.
- Working with our suppliers to obtain pricing for an array of hardware software & services
- Working with our vendors to negotiate discount levels and utilising available vendor programmes
- Processing orders on internal systems
- Liaising with customers providing quotations and order updates.
- Providing administrative support as and when required and acting as the office point of contact for the team
- Request quotes from supplier and distribution
- Chasing order placement and providing progress updates Sales Forecast/CRM
- Responsible for obtaining weekly updates from the Sales Team to ensure all opportunities are updated and correct in the internal forecasting tool
- Converting opportunities to won as orders received
- Cloning renewal opportunities
- Taking an active role to ensure the company meets forecasted product targets
- Various other duties to include; Escalate pricing as required Creating customer quotes Raising purchase orders Chasing order placement Liaise with suppliers to update on orders Coordinate shipping Trigger billing
Key Skills and Experience
- Must possess strong administrative skills
- Accurate keying / data input skills
- Proficient in MS packages including Word Excel and Outlook working knowledge of CRM is highly desirable
- Excellent communication skills both oral and written
- High level of accuracy and attention to detail
- Dynamics365 and Salesforce experience desirable
Additional Information :
We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
