Care Co-ordinatorScheduler
Care Co-ordinatorScheduler
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Job Description
Are you an experienced Care Coordinator or Scheduler looking to take the next step in your career Do you have a passion for ensuring highquality care and support for individuals in need Do you want to be part of a team rated outstanding by the CQC If so we want to hear from you!
About the Role:
As a Care Coordinator / Scheduler you will play a crucial role in managing and coordinating the delivery of highquality care services to our clients. You will work closely with care staff clients and their families to ensure that services are delivered efficiently and effectively.
Key Responsibilities:
- Scheduling and coordinating care visits for clients ensuring staff are allocated effectively and efficiently.
- Liaising with clients families and care staff to confirm appointment details and resolve any issues or changes.
- Monitoring and maintaining accurate records of care visits client preferences and staffing schedules.
- Managing the availability of staff and resolving any staffing conflicts or gaps.
- Ensuring that all services are delivered in accordance with care plans and relevant guidelines.
- Providing support and guidance to care staff offering assistance as needed.
- Adhering to all policies and procedures to ensure compliance with health and safety and safeguarding standards.
Essential Criteria:
- Previous experience in a Care Coordinator or Scheduling role within the health and social care sector.
- NVQ Level 3 in Health and Social Care (or equivalent qualification).
- Strong organizational and timemanagement skills.
- Excellent communication skills with the ability to liaise effectively with clients families and colleagues.
- Ability to manage a busy workload and adapt to changing priorities.
- A passion for delivering highquality care and support to those in need.
Desirable Criteria:
- Experience using scheduling and care management software.
- Knowledge of local community services and support systems.
Qualifications :
- NVQ Level 3 Health and social care (Or NVQ level 2 Health and Social care and willing to work towards NVQ level 3)
- Experience in coordinating and scheduling within care environment
- Being a driver and access to a reliable vehicle is essential for this role
Additional Information :
What we provide:
A friendly and relaxed company with an incredibly supportive office and monthly team activities including Lunch on us Fridays.
Competative salary of 27000 with additional pay when On call
Wellness program with access to healthcare and counselling plus blue light card discount.
Exclusive discounts at high street stores supermarkets utility providers and much more.
Contact us today:
Enjoy all of this as part of your new rewarding career with the Home Instead Isle of Wight family.
The Home Instead family:
Interested in learning more about what Home Instead has to offer Search for Home Instead iow on Facebook to see the latest news and reviews at our office!
If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you. Please click on Im Interested or alternatively contact us on 0 or email
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
