National Account Manager WC CTP Insurance NSW - remote working
National Account Manager WC CTP Insurance NSW - remote working
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As a National Account Manager at UHG you will be part of the Insurance Team who genuinely enjoy working together with a crossfunctional team of operational staff for the purpose of building and maintaining a strong customer base with a leading company. We are looking for an enthusiastic person to build and maintain deep sustainable relationships with our workers compensation and compulsory third party insurance clients to protect and grow revenue. This will be achieved through a relationshipbased account management strategy and understanding of client needs and goals.
What You Will Be Doing
- Develop a thorough understanding of the personal injury insurance market customers positions in the market their products/services points of difference and the competitive landscape
- Account manage key insurance customers (including but not limited to manage daytoday communication stakeholder mapping build multilevel relationships account planning with focus on continuous improvement initiatives customer site visits service review meetings presentations and demonstrations proposal development manage customer feedback strategic use of data and participation in industry events including occasional interstate travel)
- Crosssell and upsell to existing customers
- Drive innovation and product development to deliver on insurance customer needs
- Monitor customer performance against agreed customer SLAs and financial targets
- Conduit between customer and internal stakeholders to ensure that there is clear understanding of agreed service expectations
Qualifications :
What You Should Have
- 3 years working in an account management function
- Demonstrated capacity to retain and grow existing customer revenue
- Ability to effectively communicate with customer leaders of various levels
- Working knowledge of the personal injury insurance sector (including workers compensation and compulsory third party) is highly desirable
- Computer literate especially with the Microsoft Office Suite specifically Word Excel & PowerPoint
- Customer focus by providing timely and professional interactions with internal and external stakeholders
- Able to work autonomously while also a strong team player with the ability to effectively collaborate with various stakeholders
- Excellent organisational skills and the ability to meet deadlines and targets
- Attention to detail
- Excellent written and oral communication skills
- Demonstrate sound problemsolving skills
A full position description is available from
Additional Information :
So why work for UHG
- We offer flexible working arrangements
- Employee discounts for health insurance gyms pools and travel club
- Novated leasing and salary sacrificing
- Paid Parental Leave
- Purchased Leave (up to a further 4 weeks)
- Employee Assistance Program
Be part of the MedHealth group voted Financial Review Boss Best Places to Work. Head to for further details.
You are welcome here.
Our fastgrowing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
