Strategic Account Coordinator
Strategic Account Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
The Strategic Account Coordinator is responsible for supporting the Fleet team Fleet and Government customers stores and internal customers to ensure a positive experience for our customers and stores. This position provides timely responses to questions and concerns and actionable reporting to help drive process improvements and sales. Additionally this position is responsible for driving new government business through analyzing bids contracts and negotiating service level agreements.
Compensation: The salary range for this role is $60000 $85000. Pay will be determined based on experience level.
Essential Functions:
- Respond to inquiries from the stores regarding Fleet and Government customers
- Support stores to help drive new fleet business through coaching on the process where to find forms and help with questions from the Credit team about new applications
- Run queries and reports to supply the Fleet team with weekly monthly and quarterly reporting
- Responsible for keeping track of Government contracts and deadlines
- Make decisions on which government bids to pursue and create proposals for the bids chosen to gain approval from Sr. Director of Business Development
- Research Government bids to acquire new business; collaborate with District Managers and Store Managers to win new business
- Respond to guest service concerns for Tire Installer Program
- Perform other duties as assigned
Management Responsibility:
The Fleet and Government Coordinator is an individual contributor to the team and works under the general direction of the Sr Dr Bus Dev to execute the strategic initiatives of the organization.
Qualifications :
Education and Experience:
Associates degree (bachelors preferred) with a minimum of 3 years guest service and/or analytics experience or equivalent combination of education and experience.
Knowledge & Skills:
- Excellent verbal and written communication and interpersonal skills
- Strong analytical skills and is attentive to detail with a high degree of accuracy
- Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications
- Ability to take initiative in identifying problems collecting data and establishing facts in order to produce practical decisions and solutions
- Strong customer service skills
- Quickly able to learn new skills and apply those skills to the job at hand
- Must be able to operate with a level of autonomy and make decisions that align with business goals
Work Environment & Physical Requirements:
This job operates in a professional office setting. This role routinely uses standard office equipment such as computers phones photocopiers scanners and fax machines. Position requires prolonged periods of sitting/standing at a desk and working on a computer.
Additional Information :
Benefits
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid vacation
- Paid Holidays
Your next Destination!
Growth Opportunity:
At Monro were committed to helping our teammates grow their career through the combination of coursework demonstrating leadership skills and open opportunities. Our teammates receive onthejob training company sponsored certifications as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
