Principal Strategist Inspire Value Transportation and Logistics

ServiceNow is seeking a Principal Strategist to join the Inspire Value team which is an integral part of the Global Sales Strategic Accounts team a team that is focused on revolutionizing the enterprise software customer experience to drive exponential returns for our customers. We understand industries our customers strategy and desired outcomes and we deeply engage on how ServiceNow can enable their digital transformation priorities via industry relevant solutions and innovative partnerships.

Inspire Value brings creative customer engagement experiences through our Now Value methodology by designing and leading strategic consultative interactions to build consensus and alignment on how core capabilities of the ServiceNow platform can support CXO business transformation objectives. Through years of practical experience executive gravitas and fundamental knowledge of business and technology trends the Principal Strategist builds and develops trusted advisor relationships with customers partners and internally across ServiceNow.   In addition this role is at the heart of our most strategic accounts acting as the connective tissue across the account team and the extended go to market teams to help drive incredible customer experiences across their journey with us with a focus on their priorities and business outcomes.

This position requires strong leadership analytical and communication skills as well as a deep understanding of transportation and logistics operations. If you are passionate about optimizing supply chains and driving operational excellence this role may be a great fit for you.

Customer Advisory:

• Engage executives to determine and managecustom industryaligned digital transformation advisory engagements at select customers applying ServiceNow methodologies.
• Lead discovery workshopswith prospective and existing customer leadership and their teamstounderstand goals and challenges.
• Document and present insights and recommended solutions to meet customer goals.
• Create highquality deliverables that communicate strategic agreement present multiyear roadmaps and document the full business case to justify action.
• Communicate and advise in 1:1 and 1: many environments.

Sales and Customer Success Advisory:

• Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
• Provide expertise to help assess and prioritize accounts and strategies.
• Provide full lifecycle business outcome and value realization advice.

Thought leadership:

• Identify and lead to the creation of new IP (best practices white papers workshops etc.)
• Improve current methods and frameworks.
• Work with and enable the ServiceNow teams on a business consulting approach to sales.

Qualifications :

To be successful in this role you have:

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

• 5 years of experience in transportation and logistics management.
• Strong knowledge of transportation regulations and best practices.
• Proficiency in logistics and supply chain management software.
• 10 years of relevant experience as a Management Consultant with exposure to cloud technologies or a customerfacing strategy manager with a technology vendor

• This position requires strong leadership analytical and communication skills as well as a deep understanding of transportation and logistics operations. If you are passionate about optimizing supply chains and driving operational excellence this role may be a great fit for you

• Executive / leadership experience working on digitaltransformation projects or enterprise software deployments preferred.
• Experience in a major industry (such as FSI Telco Manufacturing Retail etc.) is preferred
• Experiencedeveloping CLevel relationshipswith anability to simplify and communicate complex topics to an audience.
• Experience with public speaking meeting facilitation and white boarding
• Deep customer connects in regions.
• High level of executive presence with a humble demeanor
• Analytical and financial experience
• Enjoyment working in a collaborative environment.
• Ability to travelup to 40% of the time 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.