About our Client: A subsidiary of a renowned real estate developer this company is behind one of Colombos premier mixeduse developments including a stateoftheart lifestyle mall. Spanning over 200000 square feet the mall offers an unparalleled range of shopping entertainment and dining experiences setting a new standard for urban living. Join this prestigious organization to be part of its innovative journey.
Qualifications:
- Bachelors degree in Business Administration Marketing or
equivalent professional qualification. - Minimum of 35 years experience in retail management tenant or
customer relations or a similar role. - Preferably in a reputed shopping mall complex or fivestar hotel.
- Strong communication interpersonal & negotiation skills.
- Ability to organize and manage multiple mall events and meetings.
- Proficiency in data analysis and reporting.
- Excellent problemsolving skills and attention to detail.
- Age between 30 40.
Responsibilities:
- Build and sustain lasting relationships with retail/tenant partners by maintaining effective communication.
- Collect and analyze feedback from retail/tenant partners on their business indices.
- Organize retailer/tenant celebrations and events.
- Organize initial tenant meetings fitout/renovation meetings and mall familiarization sessions as needed and anchor tenant meetings and business review meetings on a monthly basis.
- Address and resolve issues through problemsolving meetings as required.
- Collect and analyze monthly sales data for trading density.
analysis. - Ensure compliance with mall regulations and maintain uniformity.
- Update the retailer/tenant database regularly to track hierarchy.
changes. - Coordinate with the marketing team for the retailer/tenant.
participation in mall events. - Conduct research to understand retailer/tenant satisfaction and
delight scores. - Organize annual huddles to meet key tenant personnel and
enhance business relationships
If you are interested please submit your CV to or apply below.