Spanish Bilingual
Spanish Bilingual
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Requirements
- Fluent Spanish and English in both written and oral skills
- 12 years prior customer service experience
- Strong verbal communications skills
The Chat Customer Service Representative is responsible for providing excellent customer service to customers of our eCommerce platform. This includes answering customer inquiries resolving issues and processing orders. The ideal candidate will have a strong understanding of customer service principles and practices as well as experience in the eCommerce industry.
Responsibilities:
- Answer customer inquiries via email and chat
- Resolve customer issues in a timely and efficient manner
- Process orders and returns
- Maintain accurate customer records
- Stay uptodate on product information and company policies
- Work independently and as part of a team
- Meet or exceed customer service goals
Qualifications:
- High school diploma or equivalent
- 1 year of customer service experience
- Excellent communication skills both written and verbal
- Strong problemsolving skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Technical Support experience is a plus
Job Type: Fulltime
Pay: Php50000.00 Php60000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Education:
- Senior High School (Required)
Experience:
- Call Center Representative: 1 year (Required)
Language:
- English (Required)
- Spanish (Required)
Willingness to travel:
- 100% (Required)
Job Type: Fulltime
Pay: Php50000.00 Php60000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
- Night shift
- Overtime
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
Application Question(s):
- Can you start ASAP
50000 PHP to 60000PHP
Benefits:
- Health insurance
- Life insurance
- Paid training
- Promotion to a permanent employee
Employment Type
Full Time
