Clinical EHR Training Associate

Location/Travel: Reside in FL with up to 50% in market travel required

The Training Associate facilitates inperson and webinarbased training programs for Care Center providers and staff. Our training program sets Care Centers up for success in daily practice operations and population health initiatives using the electronic health record. In addition the Training Associate serves as a resource to colleagues and care centers in an expert capacity for clinical workflows.

• Delivers virtual and onsite training to providers clinical staff and administrative staff focused on efficiency delegation and population health initiatives
• Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Centers provider and staff
• Ensures that training is scheduled and delivered ontime and monitors completion of elearning modules
• Coordinate and participate in project planning and strategy meetings
• Leverages reporting of key metrics to identify providers and care centers in need of additional training
• Works collaboratively with Implementation Operations and other internal team members to accomplish goals
• Works collaboratively with and serves as an athenahealth SME for other Privia teams around clinical workflows
• Provides excellent customer service through creative problem solving and follow through
• Present information both in person and remotely to audiences ranging from individuals to small and large groups
• Troubleshot EHR related Customer Service inquiries
• Other duties as assigned

Qualifications :

• Experience in a healthcare setting with an electronic health record or practice management system required
• Experience with athenahealth is preferred
• Bachelors degree in Nursing or similar field preferred
• Must have familiarity with extended medical terminology
• Must demonstrate excellent communication presentation organizational and time management skills
• Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
• Ability to work in a very fastpaced and changing work environment
• Must comply with HIPAA rules and regulations
• Must have a valid drivers license and have a reliable form of transportation
• Must be able to be in a stationary position for extended periods of time

The salary range for this role is $68000.00 $85000.00 in base pay and exclusive of any bonuses or benefits (medical dental vision life and pet insurance 401K paid time off and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience education and geographic location.

Additional Information :

Technical Requirements (for remote workers):

In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like  This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Technical Requirements (for remote workers only not applicable for onsite/in office work):

In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.  

Remote Work :

No

Employment Type :

Fulltime