Senior Manager Education
Senior Manager Education
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Salary Not Disclosed
1 Vacancy
Job Description
The Senior Manager Education will spearhead the development and execution of training and coaching strategies aimed at enhancing business performance and ensuring adherence to the Maisons standards of excellence. The primary focus will be on delivering a superior client experience. This role involves leading and organizing special events to boost retail sales in both beauty and fragrance categories.
Key responsibilities include overseeing the training and coaching of Guerlain staff within the geographic region extending from Washington DC to Boston. The manager will ensure consistency and high performance by leading a team of three regional training and event coordinators. Regular travel and instore visibility are essential components of this role.
Based in New York City the Senior Manager Education will be tasked with developing and disseminating comprehensive product and company knowledge to all employees. Additionally they will manage and execute the implementation of all trainingrelated programs and materials as well as develop and implement special events to drive retail sales in both beauty and fragrance.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES:
- Develop and Implement USA Education Strategy: Create and execute a comprehensive education strategy tailored to the USA market in partnership with VP Education & Eventing and Global Training Team.
- Content Adaptation: Customize HQ education content to align with the USA market.
- Training Seminars: Plan manage and execute all training seminars associated with NorthEast Region.
- Training and Coaching: Provide training and coaching to Guerlain staff across the NorthEast region spanning from Washington DC to Boston with an indepth focus of New York Flagships.
- Expertise Development: Establish expertise levels for Guerlain Beauty Consultants (BC).
- Eventing:
- Masterclasses: Lead and execute both digital and instore masterclasses within the North East in partnership with marketing and digital teams.
- Retail Excellence: Drive retail excellence tailored to each partner and retailer.
- Experiential Strategy: Support the elevation and refinement of experiential strategies and tools for events.
- Reporting and Analysis:
- Develop reports to measure the ROI and business impact of the education and events strategy.
- Event Recap and Optimization: Assist in recapping events to identify learnings and optimizations for future planning.
- Budget: Ensure all local market training needs are met within budgetary constraints.
- Team Management: Oversee and develop a team of three Regional Education & Events Coordinators.
- Additional Responsibilities:
- Managing performance of a team of 3 Regional Training and Events Coordinators.
- Meeting and/or exceeding sales and training and events goals set by Head of Client Experience.
- Following Corporate guidelines maintain T/E expenses within budget provided.
- Perform all other jobrelated activities as required.
Qualifications :
- 5 years of experience in prestige cosmetics sales and education
- Excellent communicator in English both verbal & written
- Proficient in Powert Point and Excel
- Strong presentation skills
- Strong product knowledge
- Strong Coaching Skills SelfMotivated and a Team Player
- New York office based; 50% travel
Additional Information :
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position LVMH Inc. reserves the right to pay outside of the published range of $110000$120000.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
