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This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications
2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
A minimum of 2 years of experience in application support
Ability to multitask
Ability to thrive in a fastpaced environment and maintain accuracy and attention to detail
Ability to learn new applications quickly
Proficient in IT Configuration Management processes
Experienced in generating reports creating configuration items and conducting Application criticality rating reviews using ServiceNow
Comprehensive knowledge of Business Capabilities Business Applications Application Services Middleware Infrastructure Service Offerings etc
Capable of collaborating with customer stakeholders such as Business Application Owners and Infrastructure CI owners
Wellversed with ITIL processes such as Incident Problem SDLC Asset and Change
Capable of effectively managing multiple priorities under pressure
Excellent problem identification analysis and resolution skills
Proven ability to quickly absorb analyze and understand new information technologies and practices
An active listener customerfocused relationship builder and team player
Possess a solutionoriented mindset with the ability to provide recommendations for current and future platforms
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Full-time