Ocean Import Agent
Ocean Import Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Import Files
Use Global Ocean Import Workflow Monitor on a daily basis
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers (Shipping lines trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in customer SOP.
Meet KPI standards in accordance with the Companys procedures
Overseas communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications :
Knowledge:
Understanding of ocean documentation process a plus
Hazardous Materials certification (preferred)
Understanding of Expeditors systems and procedures
Skills:
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate and concisely obtain positive results
Proactive and strong organizational skills
Good computer skills (Microsoft Office)
Additional Information :
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- EAP
All your information will be kept confidential according to GDPR guidelines.
Applicants must be eligible to work within the UK.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
