- Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity and guest service.
- Respond to queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that all personnel are kept well informed of departments objectives and policies.
- Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
- Identify optimal cost effective use of the resources and educate the team on the same.
- Responsible for various transactions including refunds abilitytopay allowances discounts and writeoffs.
- Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
- Recommend transfer of guest accounts to Delinquent Accounts section.
- Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
- Assist in the preparation of reports and analyses setting forth progress adverse trends and appropriate recommendations or conclusions.
- Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
- Responsible for compliance of established practices and keeping employees abreast of current changes and standards.
- Develop and recommend operating policies and procedures for Accounts Receivable section.
Qualifications :
Any Bachelors Degree in Finance or Post Graduation in Finance would be an added advantage.
Remote Work :
No
Employment Type :
Fulltime