Customer Service RepExpediter 06241 - 627 Ken Pratt Blvd
Customer Service RepExpediter 06241 - 627 Ken Pratt Blvd
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a friendly and efficient Customer Service Rep/Expediter to join our team at our Longmont Colorado location. In this role you will be the primary point of contact for our valued customers providing exceptional service while also managing the expediting process to ensure timely delivery of products and services.
- Respond to customer inquiries via phone email and inperson with a friendly and supportive demeanor
- Process customer orders accurately and efficiently ensuring all details are correctly captured
- Expedite orders
- Collaborate to resolve customer issues and expedite solutions
- Provide proactive updates to customers regarding their orders and any potential delays
- Identify opportunities to upsell or crosssell products and services when appropriate
- Contribute to the continuous improvement of customer service processes and procedures
Qualifications :
- 12 years of customer service experience preferred
- Excellent verbal and written communication skills
- Strong problemsolving abilities and attention to detail
- Proficiency in basic computer applications and typing
- Ability to multitask and manage time effectively in a fastpaced environment
- Knowledge of expediting processes is beneficial
- Empathetic and patient demeanor when dealing with customer concerns
- Ability to work well in a teamoriented environment
- Flexibility to adapt to changing priorities and customer needs
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
