Receptionist
Receptionist
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Job Description
We are looking for a customer focused Corporate Receptionist (Welcome Host) to join our team!
Portico have been selected to create a bespoke innovative and memorable guest experience for all within this multitenanted building in the city with a diverse range of corporate and technology occupiers.
To succeed in the role you must be a people person! Based on the ground floor reception the focus of the Welcome Host will be guest interaction. Dealing with a variety of guests and requests you will need to read the person in front of you and adapt your service style to their needs whilst ensuring that you follow the welcome and guest registration procedures specific to the occupier in which they are visiting.
You will be the goto person in the building. So it is important that you can use your bubbly personality and communication skills to build rapport and strong working relationships with all stakeholders and colleagues both internal and external. Adhoc admin duties are also a requirement of the role assisting the Front of House Manager in training new team members as well as assisting the building management team where necessary.
The VMS used onsite is Touchpoint and you will have a head start if you have used this system before. But dont worry if you havent because the successful candidate will receive full training on the system.
Hours: 40 Hours a week:
Salary: 30200
Qualifications :
Previous experience within a professional customer service role is essential as you will need to identify client expectations and how to exceed them within a corporate environment. We are looking for someone bubbly and chatty with a great sense of humour teamed with the ability to deliver an impeccably professional and seamless service to our clients.
The reception team is the bedrock of the building and provides assistance to lots of different departments. So a handson approach and cando attitude is essential for anyone joining the team!
Candidates must be comfortable to be SIA trained.
Elements of standing are also involved in the role and the successful candidate should be comfortable to stand for periods of time throughout the day.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
