Internship Reception Agent
Internship Reception Agent
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Job Description
Inform the customer about the organisations services and the booking procedure
Register bookings and update room occupancy
Welcome customers upon arrival
Complete administrative formalities relating to their stay
Answer customer questions during their stay
Take appropriate action in the event of a dispute with a customer (commercial attitude etc.)
Prepare invoices for accommodation costs check the means of payment and receive payments
Close the cash register and check outstanding accounts
Record followup data on activities (bookings cancellations sales etc.)
Prepare daily statistical reports (occupancy rate average price etc.)
Carry out promotional activities (mailing etc.)
Follow up customer relations
Administratively follow up customer accounts (reminders checking deferred payments etc.)
Follow up and analyse data on the activities of the service or organisation
Propose a progress plan
Prepare and serve food in the dining room or serve it in the bar.
Qualifications :
Responsible
Customer focus
Communication skills
Flexibility
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
