What Would You Do The Specifics
- Maintains a neat and orderly contact lens room maintains equipment and follows company Health and Safety protocols.
- Optimizes the contact lens department to ensure efficiency and compliance with companys policies and operational guidelines.
- Educates clients on proper contact lens and eyeglass care.
- Performs insertion and removal training of contact lenses to customers as permitted by state law.
- Maintains accurate and organized patient records.
- Contacts customers weekly for products waiting to be dispensed; notifies customers when orders are ready or of any delays.
- Ensures quality standards are always met.
- Reviews CCL remakes and shares information with GM.
- Handles initial customer inquiries regarding contacts and eyeglasses.
- Communicates with the General Manger providing daily results vs goals.
- Ensures effective merchandising and execution of marketing pricing promotions and initiatives according to Brand and Company standards.
- Monitors and maintains Contact Lens inventories and Department supplies under the direction of the General Manager.
- Follows the Americas Best Code of Excellence to ensure customer satisfaction by creating a warm and welcoming environment for customers.
- Meets National Visions sales and company objectives.
- Assists with selling and dispensing eyeglasses needed.
- Performs dispensing duties as necessary if permitted by state law.
- Assists in maintaining the office to corporate and safety standards.
- Fluent in reading and speaking both English and Spanish.
Qualifications :
- 02 years Retail and/or Optical experience. (Preferred)
- Knowledge of the optical industry preferred. (Preferred)
Education
- High School Diploma or equivalent. Required
Licenses Certifications Professional Affiliations
- NCLE and/or ABO certification within 1 Year (Preferred)
Additional Information :
Taking care of our people
We understand the importance of financial health and security and because of that we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance 401k retirement savings with company match flex spending account paid personal time off paid company holidays parental leave employee eyewear discount and much much more. At National Vision we strive to deliver opportunities for professional growth and longterm career fulfillment. We provide training programs access to educational courses and pride ourselves on the everincreasing amount of promotions from within.
Please see our website ;to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information disability veteran status and other legally protected characteristics.
Remote Work :
No
Employment Type :
Fulltime