Retail Planner

Our Spalding site have an exciting opportunity for a Retail Planner to join our friendly team on a fulltime permanent basis.

As the Retail Planner you will be responsible for organising the transport planning process by way of translating incoming orders via email fax or EDI for processing into ESP. Building into workable loads giving consideration to specific customer requirements for delivery times and ensuring that temperature compliance is achievable.

Salary: per annum. 

Shift: Any 5 in 7 days starting between 7am and 10am and finishing between 4pm and 7pm. 

Key Duties of a Retail Planner:

• Process all orders sent by email fax or EDI then sending down to order input.
• Complete load profiles for all customers with more than 26 pallets whilst liaising with traffic to offer maximum efficiency of collecting vehicles.
• Complete customer checklists to ensure no orders are missed on a daily basis.
• Build all Tesco and nonTesco loads chill and ambient. (All loads are to be planned with customer service and loadfill being the main priorities).
• Record and report all incidents to customers as soon as they happen.
• Book in all Tesco loads via the Tesco OTM system.
• Maintain the upkeep of the working area using available resource.
• Maintain department files electronic and paper.
• Help maintain the live tracking of all deliveries focusing on positive confirmation of all drops.
• Complete ASNs for your designated Tesco depot sending backup emails direct to Tesco for all non available suppliers.
• Maintain regular contact with customers and retailers and ensure planning information is current.

Qualifications :

• Experience in transport planning for FMCG.
• Proven customer service experience.
• Attention to detail / accuracy.
• Strong administration skills.
• Sound geographical knowledge.
• Basic understanding of drivers hours regulations.
• Excellent communication skills in order to deliver accurate information.
• Effectively prioritise work load in order to meet set deadlines.

Additional Information :

As part of our drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success which is why we offer a wide range of benefits which include:

• Annual Leave  28 days inclusive of the bank holidays. 
• Pension scheme  We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4.5% employee and 4.5% employer.
• Life Assurance  x 3 your annual salary.
• Wellness  Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year.
• Eye Care Vouchers  We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition  We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
• Everyday discounts  Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Remote Work :

No

Employment Type :

Fulltime