Senior Solution Sales Executive - Customer Industry Workflows
Senior Solution Sales Executive - Customer Industry Workflows
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Job Description
Job Description
As a member of our Solution Sales team you will have a major impact on our future success. Customer Workflows is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow along with support from the business unit executive team and sales.
ServiceNow is seeking a Senior Solution Sales Executive Customer Workflows that is a customer facing domain expert that drives innovative business solutions with our customers
Role
Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:
- Developing a sales strategy in the allocated territory with a target prospect list and a regional sales plan for Belux.
- Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver art of the possible demonstrations showcasing ServiceNows Customer Workflows solution
- Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
- Close collaboration with Core Sales Teams (AEs SCs Leadership) and other ServiceNow Solution Areas (Customer Employee IT) to deliver outcomesbased solutions to our clients and prospects
- In partnership with assigned Account Executive and Solution Consultant present our Customer Workflows offering directly to prospects customers partners and at industry events and seminars
- Support the regional ServiceNow partner channels to drive an effective customer experience
- Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition
- Sales and partner ecosystem sales enablement
- Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
- Sales process management and opportunity closure
- Ongoing account management to ensure customer satisfaction and drive additional revenue streams
Qualifications :
Whats required to be successful in this role:
- Proven track record of overachievement in service sales preferably within a Customer Service Management / CRM / CX / CPaaS vendor
- Experience in technologies such as Salesforce (Service Cloud) / Pega (CRM) / Microsoft (D365) / Oracle / SAP CX (or similar)
- A strong understanding of the CRM or CX solutionrelated business processes
- Able to thrive in a fast paced growing deadline driven environment
- Willingness to go above and beyond to win in the market against stiff competition
- Ability to communicate complex issues in simple terms via written and oral media to a variety of different audiences
- Ability to forge strong business relationships and connect with both Clevel execs at customers as well as with individuals in ServiceNow internal and external ecosystem
- Excellent communication and presentation skills in English and Dutch
- Regional travel required
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
