Learning Development Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Assist in the creation implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotels goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate coordinate deliver and followup on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of new policies procedures and standards
- Prepare and submit training reports
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the Management
Qualifications :
We are looking for a wellorganized and creative candidate with excellent communication and interpersonal skills who can display a Passion for Perfection and work in a dynamic environment. In addition the candidate should possess:
- Bachelors Degree in Human Resources Management / Hotel Management
- Minimum 5 years of training/facilitation experience
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
- Strong leadership interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
