Porter Concierge - Full Time
Porter Concierge - Full Time
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Job Description
As a Porter / Concierge no two days are the same. You will assist our guests with all aspects of their arrival and departure experience and everything in between luggage assistance valet parking and responding to guest requests whilst at the same time creating stories that stay.
- Be the first point of contact and greet guests with a warm welcome every time
- Provide exceptional service to our guests in every interaction by anticipating their needs responding to requests promptly efficiently and courteously
- Share your knowledge and passion for Melbourne with visitors to our city
- Be the face of our hotel
- Welcome our guests and make them feel special
- Assist guests with general enquiries and luggage requests
- Valet parking of cars
- General Porter duties as required
What we can offer you:
- A fun work environment where your job is simply to make people happy!
- A genuine sense of community our team is one big family
- Share your love of Melbourne! Our guests want your insiderknowledge on what to experience when they visit our great city
- Develop invaluable skills that you can use in all walks of life customer service communication time management problem solving and resilience!
- If hospitality is your thing the career opportunities are endless as part of Australias largest hospitality employer Accor
- Be part of a company that cares for our community and our environment with industryleading initiatives that make you proud to come to work every day
Qualifications :
What were looking for:
- An energetic teamfocused and cando attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills both written and verbal
- Excellent attention to detail
- Hold full drivers license essential
- The ability to work across a 7 day roster evenings mornings and weekends
Additional Information :
Whats in it for you
- Great benefits worldwide accommodation and food & beverage discounts from you first day Chadstone shopping centre discounts free nights accommodation on your anniversary with Accor Employee Assistance Program discounted health insurance
- Live in Melbournes SouthEast Work close to home and avoid the CBD
- Endless learning & career development opportunities with Australias largest hospitality group Accor
- Industryleading training and development opportunities with Accor Academy
- Be part of a dynamic hotel environment with a supportive and fun team
Apply now to begin your journey with Hotel Chadstone Melbourne MGallery we look forward to receiving your application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
