Customer Service Executive
Customer Service Executive
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider where innovation meets excellence.
As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Customer Service Executives providing unrivalled support to clients within the logistics industry.
Position
Customer Service Executive (Malay English Work in Office)
Job Description
Respond to customer inquiries and obtain customer information in a timely manner through calls emails and other contact tools.
Resolve customer complaints to achieve high customer satisfaction
Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
Diploma and above
Excellent English and Malay communication skills (written verbal listening)
12 years of BPO experience will be an added advantage.
Customeroriented mindset pleasant interpersonal skills willing to learn and a team player.
Proficiency in office software and computer operation
Ability to work in a fastpaced working environment and work under pressure
Job Type
Fulltime rotational shift 5 days a week
Salary
Basic RM1700RM1800
Performance KPI (up to RM150 per month)
Benefits
EPF Socso
Birthday Leave
Maternity leave
Annual Leave Maternity Leave Parental Leave etc
Opportunities for promotion
Professional development
Expected Start Date:
Immediately
Know more about us at:
LinkedIn:
Website:
Employment Type
Full Time
