Entry Level Community Outreach Associate
Entry Level Community Outreach Associate
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1 Vacancy
Job Description
Our company is currently seeking a forwardthinking customer service & outreachoriented individual to join our team as an Entry Level Community Outreach Associate. We are located in the New Jersey area and we are a fastgrowing organization working with some of the nations largest telecommunications firms. Our job is to close the gap between our clients and their consumers by providing customer support and outreach to designated communities.
The main objectives of the Entry Level Community Outreach Associate is to educate prospective consumers about specific telecommunications solutions answer product and service questions provide targeted customer support and increase the community outreach efforts across the region.
Entry Level Community Outreach Associate Responsibilities:
Work directly with experienced Community Outreach Associates to gain a comprehensive understanding of our outreach and promotional tactics
Attend daily meetings that comprise of product knowledge training account status updates and brainstorming sessions to utilize in daily interactions with consumers to improve conversion rates
Communicate directly in person with select accounts and demonstrate the utmost professionalism while following both CDC and client compliance guidelines
Use our current POS system to complete the enrollment process for consumers
Ensure new members are fully educated on all products and services offered and that all questions or concerns have been satisfied
Adhere to our company policies and demonstrate an understanding of our core leadership values
Entry Level Community Outreach Associate Requirements:
Bachelors degree in Business Administration Communications Marketing or other related fields of study are preferred
Minimum of 2 years of experience working in customer service sales or other consumerinvolved industries
Desire for growth and advancement within an organization
Must possess a student mentality able to take constructive feedback and implement quickly and effectively
Must be proficient in communicating externally and internally
Teamoriented driven and have a competitive spirit
Employment Type
Full Time
