Night Reception Team Member
Night Reception Team Member
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Job Description
First impressions are everything!
As a Guest Service ambassador you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Welcomes late arrivals and takes reservations over the phone during the evening
- Provides a personal welcome for guests and creates a warm and friendly atmosphere
- Ensures the guests stay runs smoothly
- Handles any guest complaints or problems reporting them and any incidents that occur during the night to the General Manager
- Helps prepare breakfast
- Ensures the safety of the people and property in the hotel
Your experience and skills include:
- Team spirit
- Guest oriented and service minded
- Well organised
- Has a strong sense of ethics leads by example
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We are 280000 women and men placing people at the heart of what we do and nurturing real passion
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
