Graduate (Commerce) 5 years.
- Identify and work towards improvements projects resulting in process efficienciesc)
- Focus on SLA/KPIs and governanced) experience leading a team
- Relevant experience includes experience in following areas based on the requirement:Invoice processing
- Exception handlingVendor master managementHelpdesk/Service desk
- Open item remediation
- GRIR analysis and followupsT&E/ConcurPayments
- Procurement Support
- SAP knowledge strongly preferred
- 1. Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly2. responds to any changes alterations customer requests and escalates as required3. Solution oriented effective communication with customers on issues raised findings and proposed resolution. 4.. Is mindful of customer feedback voice of customer coordinates on action plans to address issues1. Is able to solve routine problems in own area of work by identifying the apparent causes2. Defines solutions for problems both the immediate problem as well as to ensure nonrecurrence of the problem by addressing the root cause 3. Gathers information trends and analyses causeeffect relationships for anomalies errors and aberrations in output4. Proposes coordinates and drives implementation of process improvements along with the transformation team.
Prior Team Handling experience is mandatory.
Job Location: Pune (Viman Nagar)
Years of Experience: 5 to 8 years
Shift US Shift
Qualifications :
Mcom MBA Bcom BBA
Remote Work :
No
Employment Type :
Fulltime