Retail Associate
Retail Associate
Posted on :
27-12-2024
Employer Active
1 Vacancy
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Job Description
The position is responsible in Purchase Order creation reports liaising with external suppliers and internal departments to ensure seamless process of stock to store after order is placed. To assist on the retail shop floor as part of the job scope.
Primary Responsibilities
Focuses on the Guest Retail Experience
- Uses guest names whenever possible.
- Adjusts service to suit guests requests personalizes interactions to meet guests needs.
- Uses a Heartist approach make the guest Feel Welcome Feel Heartwarmed Feel Incredible and Belong.
- Looks for ways to upsell and adds value to enhance guests satisfaction.
Works as Part of the Retail Team
- Ensures accuracy in cashiering duties.
- Ensures stocks are fully replenished on retail shelves.
- Operates P.O.S machine and handles cash efficiently in local and foreign currency.
- Maintains inventory items of the boutique.
- Provides guest product knowledge and assists guest with selection of gifts and souvenir.
- Manages and communicates merchandise opportunities to Retail Manager.
- Participates and assists with monthly inventory stock take activities.
Involvement of Wider Job Functions and Relationship
- Participates in execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of the boutique is meeting all set Raffles standards.
- Participates in training activities to improve knowledge and skills.
- Maintains levels of confidentiality and discretion for colleagues and guests.
- Maintains collaborative working relationships with colleagues and supervisors/managers.
Merchandising Functions
- Ensure order confirmation and invoices from suppliers are accurate.
- Creating and uploading purchase orders to facilitate receiving process.
- Work on retail prices with manager and ensure prices are aligned.
- Follow up and keep track with suppliers to ensure timely deliveries
- Follow up with suppliers and liaise with stores when issues arises
- Arranging of stocks to stores
- Weekly stock replenishment for stores
- Monitor stock level of key items and follow up with reorders when necessary
- Weekly and Monthly sell through reports
- Ensure stocks are available in online channels.
Qualifications :
Candidate Profile
Knowledge and Experience
- Minimum N Level or Certificate in hospitality or related field.
- Minimum of 1 year of relevant experience in retail industry.
- Proficient in Microsoft Excel and Office
- Sense of urgency flexibility ability to multitask
- Willingness to learn
- Good communication and interpersonal skills
- Interpersonal skills well developed with guests employees management.
- Ability to work independently effectively reliable and selfdirected.
- Good presentation and influencing skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively.
- Has good initiative under dynamic environment.
- Selfmotivated and energetic confidently able to give suggestions and resolve problems.
- Communication skills in English spoken/written.
- Supporting operations is a must.
Additional Information :
Benefits of Joining Raffles Hotel Singapore
- 5day Work Week.
- Duty Meals are provided.
- Colleagues Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit Dental/Optical/Vacation Expenses/Childrens Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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