Night Manager Night Porter
Night Manager Night Porter
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Salary Not Disclosed
1 Vacancy
Job Description
Night Manager Role part of your duties involve:
* Being incharge of the hotel overnight
* Completing the night audit duties with accuracy
* Providing high level of customer service
* Supervision of night lobby services including car parking and portering ensuring guest arrivals and departures are as efficient as possible.
* Taking responsibility for the safety and security of the building responding to emergency situations and any guest concerns within guidelines
* Effective supervision of night porter personal
* Effective supervision of late guest arrivals and early departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused
Night Porter Role part of your duties involve:
* Exercise care and responsibility when parking guest vehicles
* Provide efficient friendly and professional service to all guests
* Take initiative to ensure that interactions with our customers (internal or external) are positive and productive
* Clean and maintain hotel public areas
* Prepare and deliver room service during the night
* Be fully conversant with departmental fire and evacuation procedures
Qualifications :
- Previous experience in a luxury or premium hotel preferred
- Opera ( or other PMS system ) knowledge preferred
- Managers License/ First Aid/ Food Safety Certification advantageous
- Wed like someone with an eye for detail driven to achieving the highest service standards
- Well need you to be selfmotivated and able to work without supervision
- Youll need to be friendly and engaging with an ability to communicate effectively.
- Immaculate grooming and personal presentation
- Valid drivers license
- Valid visa to work in New Zealand
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities:
- Discounted Hotel stays food and beverage rates and Spa treatments worldwide for yourself and for friends and family across our entire network.
- Daily staff meals provided.
- We also offer laundry allowance and anniversary stays with F&B credit to enjoy.
- Receive unparalleled training development and support from Accor and MGallery training programmes.
- Ongoing reward and recognition incentives and awards.
- Opportunities for further development and worldwide career progression within Accor.
- Work for a worldleading Global hotel company.
- Enjoy working in the heart of beautiful Queenstown with our diverse and professional team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
