Patient Support Programs Manager
Patient Support Programs Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Patient Support Program Manager will be responsible for developing implementing and managing patient support programs that enhance patient care and improve treatment adherence. This role involves working closely with healthcare providers patients and internal teams to ensure the successful delivery of support services. You will be reporting to the Patient Experience Manager.
Responsibilities
- Oversee and manage relationships with external PSP vendors to ensure timely delivery of products and services. This includes evaluating vendor performance and coordinating with internal stakeholders to align vendor performance with company objectives. Continuously assess and mitigate risks associated with vendor partnerships to maintain quality and costeffectiveness
- Implement and monitor metrics to measure the effectiveness and impact of Patient Programs identify trends and patterns and make datadriven recommendations for improvements and costsavings opportunities.
- Establish and maintain a robust system for tracking and reporting Patient Programs metrics including key performance indicators progress towards goals among other relevant business intelligence.
- Ensure compliance with regulatory requirements and ethical standards in the management and monitoring of AbbVie Patient Programs.
- Utilize strong analytical negotiation and problemsolving skills to effectively address any challenges or barriers for the success of Patient Programs initiatives.
- Develop an advanced comprehension of the overall healthcare landscape that encompasses treatment access and affordability to provide guidance and support to the patients infield team.
- Define the messaging and positioning for Patient Programs ensuring alignment with overall brand strategy timelines budgets resourcing and deliverables.
- Connect regularly with key stakeholders including the Affiliate Management Team Brand Team Leaders IFT Team Members and External Business Partners to assess Patient Programs status and any relevant business decision.
Qualifications :
- Bachelors degree in science or related field preferably
- Minimum of 5 years of experience in patient support pharmaceutical industry or a related field.
- Strong project management and organizational skills.
- Ability to build and maintain internal and external networks with key stakeholders.
- Expertise working with software such as Excel Word PowerPoint Salesforce and other related digital tools for reporting and presentations.
- Experience conceptualizing designing and/or adapting resources (digital or printed) to improve patients health literacy and program outcomes.
- Fluent in both English and Dutch with excellent written verbal and presentation skills.
- Strong problemsolving abilities within complex and complianceregulated operations.
- Ability to work collaboratively in a crossfunctional team environment.
Additional Information :
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.
US & Puerto Rico only to learn more visit ;
US & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
