Housekeeping Public Area Supervisor
What you will be doing:
- Responsible for the cleanliness of hotels public areas including hotel exteriors.
- Lead and supervise the daytoday operation of the department to ensure service standards are followed with friendly and engaging service
- Train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotels operating standards and that they are informed daily about priorities
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Keep records of special cleaning and maintenance up to date.
- Establish cleaning programs to maintain top cleanliness and hygiene standards.
- Ensure emergency procedures are followed strictly.
- Ensure health and safety as well as hygiene rules are strictly followed.
- Perform any other reasonable duties as required by the department head at all time.
- Ongoing training coaching and development of Colleagues to impact overall departmental morale
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
Additional Information :
What is in it for you:
Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities
Remote Work :
No
Employment Type :
Fulltime