Floor Supervisor
Floor Supervisor
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
- Lead and supervise daytoday floor operations ensuring exceptional service standards and guest experiences
- Coordinate with housekeeping staff to maintain cleanliness and organisation of guest rooms and public areas conducting regular inspections
- Handle guest concerns promptly and professionally implementing solutions to enhance satisfaction
- Train mentor and manage team members fostering a supportive work environment
- Collaborate with other departments to ensure seamless guest experiences and efficient operations
- Manage inventory implement safety protocols and prepare daily reports on room status and team performance
Qualifications :
- Proven experience as a Floor Supervisor or similar role in hospitality; Bachelors degree in Hospitality Management preferred
- Strong organizational and leadership skills with ability to manage and motivate teams
- Excellent communication skills in Thai and English; customerfocused with problemsolving abilities
- Flexibility to work various shifts and perform physical tasks associated with the role
- Knowledge of hotel operations safety standards and housekeeping best practices
Additional Information :
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accors learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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