Sr Director Head of Clients Indonesia
Sr Director Head of Clients Indonesia
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Job Description
What a Sr. Director Head of Clients does at Visa:
As the Sr. Director Head of Clients at Visa you will be at the forefront of driving Visas growth and innovation in the most exciting SEA market Indonesia. This pivotal role involves leading the endtoend sales and business development strategy for a diverse range of clients including issuers acquirers sellers fintech companies conglomerates and other partners. You will lead a dynamic collaborative team who are obsessed with empowering clients of all sizes to succeed with Visa leveraging our extensive range of products and solutions. Together you will foster a culture of teamwork and innovation ensuring that our client interaction is an opportunity to drive growth and deliver exceptional value.
This role has a broad focus across Visas three strategic focus areas:
- Core Consumer Payments: delivering seamless and secure payment solutions that meet the everyday needs of consumers.
- Commercial & Money Movement Solutions B2B & Corporate Payments: providing businesses with efficient and reliable payment systems to streamline their operations and enhance their financial management.
- ValueAdded Services: offering a suite of innovative services such as Advisory CyberSource Loyalty Solutions Data and Risk solutions to help clients optimize their operations and drive growth.
You will collaborate with Visa teams across Indonesia and the Asia Pacific region positioning Visa as the unrivaled industry and thought leader. You will collaborate and engage with clients partners regulatory bodies and peers driving innovation and shaping the future of payments in Indonesia.
Additionally the Head of Clients will:
- Strategic Execution: Translate Visas longterm strategy into specific actionable objectives and plans for the market ensuring alignment with key Visa stakeholders.
- Build Strong Partnerships: Proactively manage relationships with the largest and most influential clients in Indonesia. Strengthen partnerships and drive crossselling of Visas comprehensive suite of products and solutions.
- Drive Market Growth: Develop and execute client development strategies and revenue objectives to increase personal consumption expenditure (PCE) penetration Visa seller volume market share and data processing revenues. Foster acquirer seller and consumer preference for Visa.
- Identify Opportunities and Mitigate Risks: Focus on the development of mediumterm account plans. Structure and model commercial deals that promote growth while identifying and mitigating commercial risks.
- Inspire and Lead: Guide a team of Account Executives to generate significant new business for Visa across the market. Develop innovative initiatives and implement targeted gotomarket strategies to reach both traditional and new segments.
- Cultivate a HighPerformance Culture: Coach and direct team members in the daytoday execution of sales activities. Establish a customerfocused performancebased sales culture.
Why this is important to Visa
The Sr. Director Head of Clients is pivotal to Visas success in Indonesia. This role drives market leadership client empowerment and revenue growth by leading strategic initiatives and fostering strong partnerships. In this role you will have the opportunity to lead a highperforming team and shape Visas strategic direction in Indonesia. You will gain invaluable experience and insights by working across diverse client segments and regional teams driving innovation and implementing cuttingedge solutions.
Qualifications :
What you will need:
Over 15 years of sales experience with demonstrated ability to lead sales and account management teams to deepen and expand client relationships.
Proven track record in managing complex commercial partnerships ideally within the payments financial services digital or fintech sectors.
Strong understanding of various payment schemes and networks understanding their operations and regulatory requirements
Deep understanding of the financial seller and digital ecosystem in Indonesia with a customercentric approach to navigating this landscape.
Growth mindset and customer obsession a relentless focus on understanding and meeting customer needs always working backwards from the customer to provide solutions to meet or exceed expectations.
Strategic analytical thinker who consistently challenges the status quo and inspires the team to reach new heights a true change agent.
Ability to work effectively with crossfunctional teams including product marketing and client success team to drive cohesive strategies.
Outstanding executive communication skills serving as a spokesperson for fintech innovation and strategic partnerships within Visa and across the industry.
What will also help:
Understanding of the technical aspects of digital payment solutions to effectively communicate with clients and internal teams
Familiarity with Visas adoption of Gen AI in the context of digital payments use cases to effectively communicate their benefits to clients and stay ahead of industry trends
Projects you will be a part of:
As the Sr. Director Head of Clients for Visa Indonesia you will spearhead the implementation of our sales culture aligning client needs with Visas longterm strategic priorities and FY25 actions.
For Consumer Payments you will drive initiatives to expand Visas credit and debit solutions enhancing digital payment adoption among Indonesians and increasing market penetration
In the Commercial & Money Movement Solutions space you will lead projects aimed at deepening B2B spend penetration such as expanding the acceptance footprint for commercial cards and facilitating seamless money movement for our clients using Visa Direct
For ValueAdded Services you will focus on growing Visas portfolio of issuerfocused solutions and broadening the adoption of Risk & Identity suites. By addressing specific client pain points with tailored VAS Sales Plays you will enhance client relationships and drive revenue growth positioning Visa as a leading technology payment company in Indonesia. You will be supported by VAS and CMS specialists Visa Consulting & Analytics Marketing and other teams to ensure the successful execution of these initiatives. Lets collaborate to empower Indonesian FIs and nonFIs making a significant impact on the payments landscape in Indonesia.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
