Team Lead Riders
Team Lead Riders
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Job Description
Whats On Your Plate
Location: Delta Egypt
Align with riders to solve problems in realtime & monitor them on a daily basis.
Tracking rider performance with coordinators and taking ownership of rider performance.
Weekly zone meeting with riders.
Assisting dispatchers with rider issues via communication channels.
Ensures compliance of rider equipment/branding usage.
Directs optimizes and coordinates full order cycle.
Support riders in any problem they face by providing 100% live operation support.
Ownership of SOPs violation within the fleet
Ensuring 100% fleet hygiene quality.
Provide support to thirdparty logistics by ensuring working hours exercises are being
completed to meet daily/weekly forecasted supply targets.
What Did We Order
Prior experience in the logistics field (1 year minimum).
Knowledge of last mile logistics & inhouse operations.
Proficient in MS Office / Google Suite (Google Sheets Docs Slides Gmail etc.)
Arabic speaker English is a plus
Holder of valid Qatari driving license (light vehicle) or willing to get one.
Ability to work under pressure multitask & work on rotational shifts.
A peopleperson who can interact with a big team of riders.
Possess good time management & resource planning skills.
Ability to work under pressure handle stress and handle many people with different personality types diverse levels of education and abilities
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
