The Assistant Food & Beverage Manager is responsible for assisting in the management and oversight of all food and beverage operations within a hospitality establishment. This role focuses on ensuring high standards of service quality and efficiency while maintaining a positive guest experience. The Assistant Manager collaborates with the Food & Beverage Manager and other departments to meet financial targets maintain inventory control and ensure a smooth operation.
Key Responsibilities:
Operational Management:
- Assist in overseeing daily food and beverage operations ensuring that service standards and cleanliness are maintained.
- Supervise staff during shifts providing direction guidance and feedback to ensure efficient service.
- Ensure smooth flow between kitchen and frontofhouse teams particularly during peak service times.
- Address guest inquiries concerns and complaints ensuring a positive dining experience.
- Monitor and maintain inventory levels of food beverages and supplies placing orders as necessary in collaboration with the Food & Beverage Manager.
Staff Management & Training:
- Assist in recruiting training and managing frontofhouse and backofhouse staff.
- Conduct performance evaluations and provide coaching to improve team performance.
- Ensure staff adhere to health and safety regulations including sanitation and food safety protocols.
- Organize team schedules ensuring adequate staffing levels for shifts.
Customer Service & Experience:
- Ensure all guests receive highquality service and resolve any servicerelated issues in a timely and professional manner.
- Create an atmosphere that enhances the guest experience ensuring consistency and attention to detail.
- Actively interact with guests to build rapport and gather feedback for continuous improvement.
Financial Management:
- Assist with managing the food and beverage budget and ensuring the department meets revenue and cost targets.
- Help control costs related to food beverages and labor.
- Prepare financial reports and assist with analyzing trends and performance metrics to optimize profitability.
Compliance & Safety:
- Ensure the establishment adheres to health safety and liquor laws including regular checks and staff training.
- Monitor hygiene and cleanliness standards ensuring compliance with local regulations.
- Perform regular inspections of equipment and premises to maintain safety and prevent hazards.
Marketing & Promotions:
- Support the creation and implementation of promotional activities events and marketing strategies to boost sales and attract new guests.
- Assist with menu development offering suggestions based on customer preferences seasonal trends and market demands.
Communication:
- Maintain clear communication with management and other departments to ensure smooth operations.
- Attend meetings provide input and collaborate on operational strategies and improvements.
- Assist in reporting any maintenance or operational issues to the relevant departments for timely resolution.
Qualifications :
Education:
- A high school diploma is required; a degree or certification in Hospitality Management Culinary Arts or a related field is preferred.
Experience:
- Previous experience in food and beverage management or in a supervisory role within a restaurant hotel or hospitality setting is preferred.
- Experience with POS systems inventory control and financial management is advantageous.
Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Knowledge of food safety regulations and best practices.
- Familiarity with customer service standards and conflict resolution.
- Proficiency in Microsoft Office and restaurant management software.
Additional Information :
Remote Work :
No
Employment Type :
Fulltime