National Delivery Head
National Delivery Head
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Location Gurgaon
Working Days 5 Days WFO
Function Training
Job Responsibilities:
The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership strategic thinking and handson management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under:
1. Training Strategy:
- Developing and implementing a training strategy aligned with the overall organizational goals.
2. Team Leadership:
- Leading and managing the training team.
- Providing guidance coaching and support to ensure the team meets or exceeds targets.
- Ensuring Customer satisfaction and delight
3. Training Performance Analysis:
- Monitoring and analysing training performance data.
- Ensuring more than 90% attendance at all the centers across the country
- Ensuring less than 5% dropout across the centres
- Responsible for putting students in the batches after admission.
- To ensure student development activities regularly at the centers
- To ensure a high level of student satisfaction and development
- Ensuring the timely certification of the students
- Controlling Training slippage and leakage at all levels.
- Implementing timely corrective actions and strategies to achieve high training delivery performance.
4. DaytoDay Operations:
- Ensuring smooth functioning and efficiency in all aspects of the training activities at the center.
- Responsible & involved in the selection and training of Trainers and training coordinators PAN India
- Regular visits to centers PAN India
- Faculty Management & Rostering of PAN India
- Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers
5. Company Policies & Directives:
- Ensuring strict adherence to training Processes Policies and Directives
6. Quality
- Ensuring HighQuality delivery of Training & and meeting students placement goals.
Other Skills:
- Very good communication skills
- Energetic & enthusiastic
- Target Oriented
- Team Player
- Open to extensive travel
About The Company:
Incorporated in 1993 Frankfinn has pioneered Soft Skills training in India spanning industries such as Aviation Hospitality Travel and Customer Service and has consequently transformed countless careers in the process.
Bearing witness to its excellence Frankfinn has appeared for Eight years in The Limca Book of Records for the Highest Placement track records besides other achievements. Frankfinn is an approved training partner of NSDC & THSC. Frankfinn also has a tieup with Air India for its unique InFlight Familiarisation program . Frankfinn has bagged multiple awards over the years:
1. Award for the Best Institute in Placement at ASSOCHAM Education Excellence Summit cum Awards 2022
2. Best Aviation Training Institute 2021 at the ASSOCHAM Knowledge Management Virtual Meet and Awards on Leadership Excellence
3. Awarded the Best Air Hostess Training Institute Award by ASSOCHAM for 11 years & 2022)
4. Gold Award Winner Best Higher Vocational Institute for Skill Development for 4 consecutive years ().
5. Received Training Partner Award fourth time in a row& 202223) by Tourism & Hospitality Skill Council (THSC).
training,communication,strategic thinking,quality control,leadership,customer satisfaction,operations,performance analysis,management,training delivery,team player,operations management,strategy
Employment Type
Full Time
Key Skills
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