Telecaller Sales
Telecaller Sales
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INR INR 120000 - 300000
1 Vacancy
Job Description
Overview
Key Responsibilities
- Conduct outbound calls to potential clients and existing customers.
- Understand customer requirements and present appropriate solutions.
- Maintain thorough knowledge of products and services offered.
- Engage in effective followup communications with prospects.
- Record and maintain customer information accurately in CRM systems.
- Achieve monthly sales targets and KPIs set by the management.
- Develop and maintain longterm relationships with customers.
- Handle customer inquiries and resolve issues promptly.
- Prepare and deliver sales presentations to potential clients.
- Collaborate with the sales team to refine sales strategies.
- Gather customer feedback to improve services and products.
- Participate in training sessions to enhance product knowledge and sales techniques.
- Work closely with marketing efforts to create synergistic sales opportunities.
- Utilize effective closing techniques to secure sales.
- Assist in developing scripts for telemarketing campaigns.
Required Qualifications
- High school diploma or equivalent; further education in sales or marketing is a plus.
- Proven experience as a Telecaller or in a similar sales role.
- Strong understanding of the sales process and customer service principles.
- Excellent verbal and written communication skills.
- A track record of meeting or exceeding sales targets.
- Familiarity with CRM software and Microsoft Office Suite.
- Ability to work independently as well as part of a team.
- Strong organizational skills and attention to detail.
- Fluency in multiple languages is an advantage.
- Willingness to learn and adapt to new sales techniques.
- Ability to handle rejection and maintain motivation.
- Strong problemsolving skills and resilience.
- Comfortable with cold calling and strong negotiation skills.
- Compassionate attitude towards customer needs and concerns.
- Basic understanding of market dynamics and consumer behavior.
- Availability to work flexible hours as required.
relationship-building,consumer behavior,microsoft office suite,customer engagement,communication skills,communication,crm software,problem-solving,problem solving,team collaboration,sales techniques,customer service,time management,market dynamics,product knowledge,crm,telemarketing,active listening,negotiation skills
Employment Type
Full Time
