Customer Service Advisor
Customer Service Advisor
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0-1years
$ $ 45000 - 55000
1 Vacancy
Job Description
This is a remote position.
Job Responsibilities
- Maintaining customer records
- Resolving customer issues
- Escalating issues
- Staying updated
- Providing product information
- Answering customer inquiries
- Order processing
- Maintaining customer records
- Account management
Requirements
- Excellent communication skills both verbal and written
- Knowledge of company products and services
- Teamwork and collaboration skills to work with other departments
- Problemsolving abilities to identify and resolve customer issues effectively
- Computer proficiency to navigate customer relationship management (CRM) systems
- Strong listening skills to understand customer needs and concerns
- Ability to work under pressure and meet deadlines
- Patience and ability to handle difficult situations calmly
Benefits
- Competitive Salary
- Pension plan
- Paid Holiday time
- 401k Savings plan with company matching
- Paid vacation time
Excellent communication skills, both verbal and written Knowledge of company products and services Teamwork and collaboration skills to work with other departments Problem-solving abilities to identify and resolve customer issues effectively Computer proficiency to navigate customer relationship management (CRM) systems Strong listening skills to understand customer needs and concerns Ability to work under pressure and meet deadlines Patience and ability to handle difficult situations calmly
Employment Type
Full Time
