Operations Analyst - Alternative Investment Client Service
Operations Analyst - Alternative Investment Client Service
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5years
Remote
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role: Operations Analyst Alternative Investment Client Service Contract
Location: Central London onsite full time Monday to Friday
12month contract is likely PAYE inside IR35
Starting ASAP
Your Impact
The role will consist of being a member of the Global Alternative Investment Client Service team (part of Global Shareholder Services) providing excellent Client Service to investors from all regions (exUS) with a particular focus on Europe and Asia based Clients in relation to the our clients Offshore Hedge and Private Equity Funds. The role will require being proactive in providing World Class Client Service and identifying Client Service enhancements with a view to evolving those ideas into implementation or making recommendations to Management. The role also involves working closely with the various Distribution Channels and other departments within the firm to improve the client experience and/or improve the efficiency within the team as well as day to day client trade order and query handling.
Primary Responsibilities
- Working closely with our Global Client Service teams to deliver excellent Client Service standards in a globally consistent manner
- Partnering with regional Sales teams across all channels and our internal distribution teams to contribute to the AMD Public and Private Funds distribution effort
- Answering daily incoming calls and queries from internal and external clients / custodians regarding our Hedge and Private Equity fund range of products.
- Handling and coordinating Monthly / Quarterly transactions and transfers in the Funds.
- Ensuring regulatory and company compliance standards are met.
- Researching and understanding the business requirements of the various regions where our clients Funds are distributed and communicating this back for implementation.
- Proactively identifying enhancements for clients and communicating these internally.
- Helping to automate various functions within the team and identifying ways to makes processes more streamlined
Knowledge and Skills
- Experience and knowledge of Hedge and Private Equity Fund Management administration and compliance standards.
- Client handling skills and experience gained at a top tier institution.
- A high level of accuracy and the ability to maintain this standard while under pressure through deadlines is required.
- Solid Administrative and organisational skills
- Knowledge of AntiMoney Laundering / KYC standards
- Previous experience of working with European / Asianbased distribution an advantage.
- Excellent interpersonal skills used in group interaction.
- Being a selfless motivated team player in a multicultural environment.
- Highly advanced work organizational skills.
- Fluency in European Languages an advantage but not required (in particular Spanish Italian French or German)
- The role requires significant business/financial industry experience in the Hedge and Private Equity funds industry and exposure to dealing in funds domiciled in different regions and currencies is important.
- A history of developing implementing or improving Client Service models on a global scale an advantage
Alternative Investment, Funds, Hedge Fund, Private Equity Fund, Anti-Money Laundering, KYC
Education
Degree Educated
Employment Type
Remote
Company Industry
Key Skills
- Close Protection
- Accounting And Auditing
- C#
- Agriculture
- Civil Project Management
- Import & Export
