Icelandic Customer Service Representative - Barcelona Spain
Icelandic Customer Service Representative - Barcelona Spain
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Remote
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are currently searching for Icelandic CustomerServiceRepresentatives who are already located in Spain!
Job responsibilities:
As a customer support advisor for a prestigious travel company you will be in charge of understanding and identifying customer needs. You will be listening responding and mediating between our international travelers and accommodation suppliers all over the world always ensuring a high level of customer service.
Some of your main tasks consist of clarifying inquiries about service payment and technical requirements providing accurate information and following a set process via email and phone.
Requirements
- Icelandic: C2 level and advanced English
- Excellent communication and interpersonal skills both written and spoken
- Userfriendly PC skills: Office 365 CRM Database and other internal platforms.
- A problemsolving and solutiondriven mentality
- A positive motivated mindset will help you deal with some tricky customer problems.
- Goaloriented work approach
- An open mind to changing priorities and business processes.
- Affinity with Accommodation Platforms
- Experience within customer service or contact center environments will be valued.
- Availability to work from the office and from home (within 100km from the office)
Benefits
Contract:
- 385h/week (Monday to Sunday) 8h/day 40h/week
- Available shift: 15:0023:00h
- Temporary Contract.
Benefits:
- Feel Good program that includes Spanish lessons quizzes with prices and free group activities such as running beach volleyball roller skating and much more!
- Free private health insurance if interested when getting a permanent contract.
- Flexible remuneration in nursery school transport if interested after the probation period.
- A multicultural and international working environment
- Modern office spaces well connected by public transport and close to Glories shopping mall (Westfield)
- Free coffee every day and free fruit once a week
- Be part of an exciting industryleading department with great opportunities to learn and grow your career
- 3 weeks of Initial training and continued personal coaching
Could you be the perfect fit were searching for Dont hesitateapply today or reach out to one of our friendly recruiters for assistance!
Employment Type
Remote
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
