Payment Operations Manager
Payment Operations Manager
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Job Description
Payment Operations Manager
The Role:
At the Amega Group we are pioneering fintech innovation by developing a diverse range of cuttingedge products across various sectors of the financial industry. Our passion lies in delivering exceptional financial and marketing services to companies and individuals worldwide.
We are actively seeking an experienced Payment Operations Manager to join our dynamic team to manage the full payment cycle ensuring efficiency compliance and optimization of payment operations. If you thrive in a fastpaced environment and have a strong background in payment operations wed love to hear from you!
Main Activities and Responsibilities:
Manage the full payments cycle including onboarding new payment gateways and optimizing existing ones
Negotiate commercial terms and establish contracts with payment processors and financial institutions
Develop a flowoffunds strategy to ensure efficiency transparency and compliance
Oversee daily operations related to payment processing reconciliations and settlements
Handle chargebacks disputes and refunds maintaining a low dispute ratio
Collaborate with compliance teams to ensure adherence to regulatory requirements (AML KYC PCIDSS)
Oversee integration and performance of various payment methods (credit cards ewallets bank transfers etc.)
Establish and maintain strong relationships with payment processors and financial institutions
Monitor paymentrelated KPIs and prepare regular reports on channel performance and efficiency
Troubleshoot and resolve paymentrelated issues with internal teams and external partners
Document and update all payment processes in accordance with company policies
Manage antifraud measures and implement systems to reduce fraudulent transactions
Stay informed on new payment solutions and technologies to continuously optimize operations
Reconciliation of balances and turnovers within various PSPs and payment methods
Liquidity control and balances management
Ensure all payment operations comply with regulatory standards internal policies and industry best practices
Requirements:
Proven experience (4 years) in payment operations preferably in financial services or fintech
Strong knowledge of payment gateways chargebacks and compliance regulations
Experience with various payment methods and technologies
Strong analytical skills and attention to detail
Excellent communication and relationship management abilities
Ability to manage multiple payment providers and integrate new ones efficiently
What we offer:
21 vacation days per year public holidays
Stable and welcoming working environment
Daily lunch provided by the Company
Supportive environment from a multicultural team of colleagues
Office located in Limassol Cyprus
Employment Type
Full Time
