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Job Location drjobs

Sofia - Bulgaria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

David Kennedy Recruitment is working with a leadingB2B solution providerwho are looking to recruit a Training Managerfor their studios in Sofia Bulgaria.

Position:Training Manager

Location: Sofia Bulgaria

Employment type: Fulltime

Remuneration: Base salary bonuses


DUTIES AND RESPONSIBILITIES:

  • Lead and manage a team of trainers overseeing their performance and ensuring seamless coordination of activities.
  • Report to the Head of QC & Training working closely to align training initiatives with the organizations strategic objectives.
  • Ensure adherence to all regulatory and contractual requirements striving to exceed expectations in training execution.
  • Cultivate a positive and engaging work environment that promotes strong relationships among staff and encourages a culture of continuous improvement.
  • Design and deliver comprehensive training programs for new Game Presenters and Shufflers as well as refresher training for existing employees to enhance their performance.
  • Serve as a mentor and role model guiding staff on procedures and controls for specific table games while promoting high standards of service excellence.
  • Apply coaching techniques to foster staff development offering ongoing support and guidance to encourage professional growth.
  • Develop and refine training materials continuously improving the program structure to ensure it remains effective and aligned with organizational needs.


REQUIREMENTS:

  • Native/fluent in English (C1) both oral and written.
  • At least three years of experience leading teams of 20 people showcasing strong managerial skills and the ability to inspire others.
  • A natural leader who guides teams toward achieving company goals and driving success.
  • Assertive and proactive with a proven ability to lead projects independently or as part of a team ensuring successful outcomes while keeping everyone involved.
  • Strong strategic planning skills with the ability to create and implement longterm goals that align with organizational priorities.
  • Confident in decisionmaking and problemsolving especially when faced with complex challenges.
  • A balance of processdriven and peoplefocused committed to following best practices while suggesting and communicating improvements.
  • Proven track record in fostering a positive work environment and supporting the development of team members.
  • Experience in creating and delivering training programs is a plus.
  • Comfortable working with Key Performance Indicators (KPIs) to assess and improve team and company performance.
  • Experience in managing a training department and familiarity with the gaming industry is a bonus.
  • Skilled in using Microsoft Office tools to manage tasks and keep documentation organized.

BENEFITS:

  • Excellent remuneration package based on experience skills and performance
  • A dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Private health insurance after 6 months
  • Free gym membership
  • Relocation support

Employment Type

Full Time

Company Industry

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