Global Sales Operations Analyst
Global Sales Operations Analyst
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Job Description
As a Global Sales Operations Analyst you will play a pivotal role in supporting the sales and client success teams on their most impactful initiatives. Your responsibilities will span a variety of critical tasks including establishing pricing frameworks managing an RFP database coordinating and responding to RFPs delivering training to commercial teams and creating compelling presentations.
You will collaborate closely with the General Manager of Global Markets (and later the Commercial Director) to align commercial processes with strategic objectives and establish a scalable sales structure. This role requires you to think strategically innovate effectively and become a thought leader within the commercial team driving excellence in a fastpaced highimpact environment.
We welcome candidates from all backgrounds who are detailoriented thrive under pressure have a strong work ethic and are motivated to make a meaningful impact.
Tasks
RFP Management
- Develop RFP project timelines and oversee the process from initiation to submission ensuring timely highquality responses.
- Lead the drafting of RFP responses ensuring readability consistency and an engaging tone.
- Collaborate with marketing sales product engineering and member experience teams to include the latest product updates and features in responses.
- Maintain and regularly update the RFP library and response database.
Commercial Thought Leadership
- Serve as a trusted resource for sales and client success teams addressing oneoff queries from prospects and consultants.
- Create feedback loops to analyze trends and provide realtime insights into buyer behaviors and preferences helping marketing and sales optimize strategies.
- Build deep knowledge of Progynys offerings key differentiators and the broader familybuilding industry.
Knowledge Management and Training
- Develop and maintain a comprehensive knowledge base to ensure teams stay informed about product updates.
- Deliver training sessions for internal and external stakeholders enhancing alignment and expertise.
Sales Operations
- Ensure proper setup and functionality of sales tools and systems while accurately tracking and measuring key performance indicators (KPIs).
Requirements
Education & Experience
- A bachelors degree or equivalent work experience ideally in business communications or a related field.
- 2 years of professional experience in sales operations RFP management or a similar B2B role. Diverse backgrounds and experiences are welcomed.
Skills & Competencies
- Excellent Communication: You have a proven ability to craft persuasive highquality proposals and presentations that resonate with a variety of audiences.
- Attention to Detail: You excel at managing complex processes and maintaining accurate uptodate documentation.
- Project Management: Youre adept at juggling multiple priorities meeting deadlines and thriving in fastpaced environments.
- Collaboration and Teamwork: Youre skilled at building strong relationships and working across teams (sales marketing product engineering) to achieve shared goals.
- Adaptability and Resilience: Youre comfortable navigating ambiguity solving problems creatively and staying focused under pressure.
Additional Qualifications
- Proficiency in English with excellent grammar and writing skills.
- A passion for knowledge sharing and a proactive approach to training and enabling others.
- Familiarity with sales tools CRM systems and a datadriven mindset.
- Interest in the familybuilding industry or enthusiasm for understanding niche markets and products.
Benefits
- Annual gross salary range for Berlinbased applicants:
- Additional bonus program and company equity
- Fertility & family building benefit: Get access to our platform and a 5.000 net benefits budget
- Mental health benefit: Access to 1:1 sessions with experienced psychologists & inapp training & tools from Nilo Health
- Sustainable mobility benefit: Dance ebike subscription or monthly public transportation ticket (BVG)
- Hybrid work: Up to 2 days a week work from home
- Remote work: Up to 8 weeks per year
Employment Type
Full Time
