The Reporting Analyst is responsible for metric reporting and analysis billing and operational processes as well as daytoday inquiries.
Responsibilities:
- Complete all required client reporting based on established service line agreement.
- Complete requirements for other metrics and reporting.
- Accept and complete all ad hoc reporting requests in a timely manner.
- Create and maintain billing templates.
- Develop audit process for monthly billing reconciliation.
- Provide consultative information to client services teams around process & workflows that impact reporting and billing.
- Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
- Monitor trends and make appropriate recommendations.
- Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
- Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
- Facilitate ongoing discussions with client services leaders to eliminate non valueadd reporting.
- Other duties as assigned.
Qualifications :
Education:
- Bachelors degree strongly preferred Experience.
Relevant Experience:
- Minimum of 4 years of experience in the reporting capacity
- Background in RPO/Recruitment is preferred.
- Proven track record in client/stakeholder management.
- Proficient in essential tools including MS Excel with expertise in SQL and PowerQuery (MustHaves) and familiarity with Tableau and Domo.
Functional/Technical Knowledge Skills and Abilities Required:
- Demonstrated proficiency with the Microsoft Office suite including Outlook and Excel.
- Strong proficiency in Applicant Tracking Systems (ATS) and reporting capabilities.
- Basic analytical skills with the ability to assess and present key data.
Remote Work :
No
Employment Type :
Fulltime