drjobs CRM Implementation Specialist ZR18991JOB

CRM Implementation Specialist ZR18991JOB

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1 Vacancy
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Jobs by Experience drjobs

5years

Job Location drjobs

Manila - Philippines

Hourly Salary drjobs

USD USD 9 - 1650

Vacancy

1 Vacancy

Job Description

This is a remote position.

Schedule: 9 am to 6 pm EST (9:00 PM to 6:00 AM Manila Time)

Quick Summary: Collaborates with onboarding and client success teams to ensure technical configurations align with client requirements and enhance overall platform usability.

Overview:
Our client is a software marketplace for businesses and is hiring a CRM Implementation Specialist to assist with platform configurations technical problemsolving and ensuring seamless integrations of CRM/AMS systems. This role requires a highly technical individual with strong software expertise advanced Excel skills and the ability to identify and resolve issues efficiently. This role will be working alongside the strategy team to support a wellrounded experience for all clients.
Key Responsibilities:
  • CRM/AMS Expertise: Leverage a deep understanding of CRM/AMS systems integrations and workflows to ensure the platform operates and connects efficiently.
  • Platform Configuration: Manage platform settings including primary contacts optin/out preferences flags supplier relationships and integrations to align with client needs.
  • Technical ProblemSolving: Identify and resolve code or configuration issues escalating when necessary to maintain system integrity.
  • Excel Proficiency: Utilize advanced Excel skills for data analysis reporting and troubleshooting systemrelated tasks.
  • System Improvements: As needed collaborate with the product team to identify and implement enhancements based on technical requirements and client feedback.
  • Data Accuracy: Ensure all technical configurations and system relationships are accurate and up to date.



Requirements

  • At least 5 years of various CRM administration experience especially implementation
  • Strong understanding of CRM/AMS systems and data integration points
  • Data analysis and reporting abilities
  • Proven ability to troubleshoot and resolve technical and system configuration issues
  • Highly organized with strong attention to detail and ability to manage multiple clients and technical tasks
Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
  • Work with a small team directly with the client
ZR18991JOB


At least 5 years of various CRM administration experience, especially implementation Strong understanding of CRM/AMS systems and data integration points Data analysis and reporting abilities Proven ability to troubleshoot and resolve technical and system configuration issues Highly organized with strong attention to detail and ability to manage multiple clients and technical tasks

Education

N/A

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

About Company

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