System Administrator Saudi National
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
1-2years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Assist endusers with login issues email account setup and basic troubleshooting.
Manage user accounts passwords and permissions within defined access policies.
Perform basic user management tasks such as creating modifying and disabling user accounts in Active Directory.
Manage mailbox permissions distribution groups and shared mailboxes in Exchange Online.
Provide guidance on the use of collaboration tools like Microsoft Teams.
Monitor system performance and report anomalies to the appropriate teams.
Execute routine checks such as ensuring software updates and patches are applied (as directed).
Ensure basic system compliance with organizational policies.
Support users in setting up and using Microsoft Teams Phone System features (e.g. call forwarding voicemail setup).
Document procedures and user guides for common support queries.
Generate basic reports related to user activity or system updates when needed.
Respond to general IT requests related to M365 applications.
Requirements
- Bachelors Degree in Information Technology Computer Science or a related field. Some positions may accept an associate degree or relevant certifications in lieu of a bachelors degree.
- 25 years of experience in IT support roles particularly involving Microsoft 365 environments.
- Proficiency in Microsoft 365 Services: Indepth knowledge of Exchange Online SharePoint Online Teams OneDrive and related applications.
- Active Directory Management: Experience in creating modifying and disabling user accounts.
- Basic Networking Knowledge: Understanding of network protocols and troubleshooting connectivity issues.
- Familiarity with IT Helpdesk Software: Experience with tools like Freshservice SysAid or similar platforms.
Soft Skills:
- Excellent Communication Abilities: Capability to convey technical information clearly to nontechnical users.
- ProblemSolving Aptitude: Strong analytical skills to diagnose and resolve technical issues efficiently.
- Customer Service Orientation: Commitment to assisting endusers and enhancing their IT experience.
Certifications (Preferred but Not Always Required):
- CompTIA A: Validates foundational IT skills.
- Microsoft 365 Certified: Modern Desktop Administrator Associate: Demonstrates expertise in deploying configuring and maintaining Windows and Microsoft 365.
- Microsoft Office Specialist: Associate (Microsoft 365 Apps): Demonstrates proficiency in Microsoft 365 applications.
Candidate Experience: To excel in this position, you will need to: Certification Requirements: Bachelor s degree in Computer Science or equivalent. Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Identity and Services Microsoft 365 Mobility and Security Microsoft 365 Messaging Microsoft 365 Certified: Enterprise Administrator Expert Technical Skills: Experience in same or similar technology: 5+ (Microsoft 365, Microsoft Active directory, Microsoft Exchange, SharePoint, Enterprise Mobility and Security, Windows Virtual Desktop) Experience being involved in different types of solution implementations Good technical background with the ability to discuss architecture, hardware and software. Experience across different industry sectors. Good Experience with System center configuration manager. IT networking skills and experience Excellent understanding of Microsoft Modern workplace and Microsoft Security. Personal Skills: High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English.
Employment Type
Full Time
