Traffic Operations Centre Operator - Toronto On-site - Casual Contract

Arcadis is seeking casual employees to work mostly night shifts and weekends at the City of Toronto at the RESCU Traffic Operations Centre 703 Don Mills Road Toronto ON for managing their daytoday operations responsibilities. As a TOC Operator at the City of Toronto Traffic Operations Centre youll be responsible for operating a variety of Intelligent Transportation System (ITS) devices and information systems.

Your primary duties will include monitoring roadways for ongoing traffic movements incidents dispatching and coordinating with First Responders disseminating traveler information and managing database entries. Arcadis offers outstanding opportunities for passionate and professional individuals seeking to embark on an exciting career in network operations of Intelligent Transportation Systems (ITS). This opportunity represents the first step to a rewarding career with a multidisciplinary global organization.

Role responsibilities:

• Operate ITS devices and information systems on a multimonitor computer workstation working with critical data that informs the safe operation of the city transport infrastructure.
• Monitor roadways for traffic incidents and coordinate with First Responders in a timely professional and concise manner.
• Disseminate traveler information and manage realtime data entry database.
• Work in a 24/7/365 environment with flexible shift times including holidays.
• Working on a asneeded basis with a possibility to convert to working on a parttime basis

• Dispatching City staff and contracted crews for routine and emergency road traffic maintenance activities.

• Collect review validate and disseminate road restriction/closure information to the public with the aim of causing the least disruption to the general public.

• Starting pay is $19 hr.

Qualifications :

• High school or GED Diploma
• Candidate must have indepth experience with Windows PCs and proficient in the use of a multimonitor computer workstation with the ability to quickly enter and manage a realtime data entry database.
• Indepth knowledge of the Toronto geography and roadway network.
• Skills in interpersonal relationships and ability to work well within a diverse group.
• Confidence to use freeway management and other traffic control computer application and technologies such as cameras variable message signs sensors and control devices.
• Be selfmotivated with the use of these systems to maintain a situational awareness on the Citys entire road network.
• Previous experience of writing reports and correspondence will be considered an asset although support and development will be offered to all successful applicants on this topic
• Ability to coordinate real time activities and stay calm in the face of conflicting priorities.
• Confident to take calls dispatch on a radio or telephone and otherwise communicate in a clear and concise manner.
• Ability to use sound judgement while collecting reviewing validating and disseminating road restriction/closure information to the public and always communicate professionally.

Additional Information :

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skillsbased approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Our Commitment to Equality Diversity Inclusion & Belonging:

As an Equal Opportunity Employer we are proud to support the growth and equality of our people through initiatives like our Mentorship Program Global Womens Network and Diversity & Inclusion Council. We welcome applications from all suitably qualified candidates regardless of age race disability gender reassignment marriage and civil partnership pregnancy and maternity religion or belief sex and sexual orientation. 

Join Arcadis. Create a legacy.

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Remote Work :

No

Employment Type :

Fulltime