Associate Director Investor Operations
Associate Director Investor Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This career opportunity provides the chance to support senior leadership drive department initiatives and foster professional development within your team. Youll play a key role in ensuring highquality client experiences and championing our core values of trust challenge and empowerment.
Reporting to the Senior Associate Director Investor Operations You Will:
- Support senior leadership with achieving department initiatives projects budget adherence
- Support team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration dealing reporting and cash.
- Ensure the IO team supports the client integration process and the experience is professional and positive for all parties involved.
- Manage as appropriate any sensitive or escalated queries/concerns from Clients Investors Fund Managers or internal MUFG Departments adhering to a highquality standard.
- Manage and support the individual performance of direct reports through regular one to one meetings regular performance discussions career coaching and development as requested annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
- Be part of internal Client Relationship (CRM) framework and participate in regular service review calls with assigned Client(s) CSMs and other internal departments.
- Champion initiatives within your team encouraging participation constructive feedback and idea generation from the team members.
- Support and Promote MUFGs core values of Trust Challenge & Empowerment Passion for Clients and Openness and Honesty
#LIHybrid
Qualifications :
You Have:
- Demonstrate an ability to work independently and collaboratively to solve complex issues and provide guidance assistance and training when required.
- Client/customer service management experience
- Experience and knowledge of Investor Operations
- Strong PCbased experience.
- Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines
- Professional written and verbal communication skills when dealing with Clients Investors colleagues
- Demonstrate business logic and risk adverse approach to resource management and operations
- Demonstrate team leadership & management experience in Investor Services fund administration or related industry
Additional Information :
Whats in it for you to join MUFG Investor Services
Take a look at our careers site and youll find everything youd expect from a career with the fastestgrowing business at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus and nextlevel LEARNING & DEVELOPMENT. Oh and we really walk the talk when it comes to HYBRID WORKING.
So why settle for the ordinary Apply now for a Brilliantly Different career.
We thank all candidates for applying; however only those proceeding to the interview stage will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
