Inside Sales Representative
Inside Sales Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Salary Range $plus potential eligibility for yearly profit sharing.
As an Inside Sales Representative you will be responsible for interacting with customers primarily by phone and email. You will provide excellent customer service to meet or exceed sales and gross profit targets resulting in an increase profit share while building long lasting customer relationships.
Responsibilities:
- Process sales orders and turn quotations into orders through customer interactions over the phone and emails
- Maintain relationships with established key accounts and ensure that their requests are being met
- Use interpersonal skills to strengthen relationships with existing customers and increase market share
- Act as a project manager (as needed) for large projects; this includes keeping detailed records of lead times and communicating updates to the customer
- Investigate and resolve any and all customer requests or issues
- Expedite customer material with vendors when required
- Follow up with customers on quotes and outstanding orders
- Support the Outside Sales with customer orders and issues
- Be an integral part of the team supporting all activities that occur at the branch
- Perform other tasks as required by the business to ensure growth and efficiency
Qualifications :
- Post Secondary education Diploma or Degree
- A minimum of 1 year of experience in customer service or inside sales position
- Proficient in the use of Microsoft Office software
- Outstanding customer service and telephone skills
- Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines
- Strong written and verbal communication skills to build and maintain working relationships with customers vendors and teammates
- Ability to identify customer requirements and provide solutions in a timely manner
- Able to learn and operate the applicable software system used to process orders
- Intermediate math skills
Preferred Skills:
- Previous experience with or knowledge of industrial Pipe Valve and Fitting (PVF) products.
- Previous Inside Sales experience is ideal.
- Mechanical Technologist Diploma is a bonus
Additional Information :
Additional benefits we will offer you:
- Great mentors and onthejob training
- Growth potential with competitive salary benefits and profit sharing
- A career with a solid stable company with strong core values
- Participation in our pension plan with employer contributions
- Worklife balance and flex time
EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
