Key Responsibilities
- Assess training needs through various methods including content creation (video written and in person) 1 on 1 practice coaching and collaboration and collaboration with managers office coordinators and stores ensuring alignment with business goals and strategies.
- Design enhance and implement engaging training programs tailored to address the unique challenges of the custom window treatments industry. Primary focus is on the custom windows specialists on the road but also involves helping to find solutions to client issues and can involve working with the office and customer service.
- Track Key Performance Indicators (KPIs) and provide frequent support and followup to ensure objectives are being met. Emphasis on lead management client contacts product knowledge and solutions as well as followup estimates and sales techniques.
- Evaluate the effectiveness of various business elements of the department and provide strategic input as needed including measuring improvements in employee performance and business processes.
- Manage the departments training and development budget efficient use of resources and collaborating with our suppliers and partners.
- Supporting third party decorators that are hired as independent contractors as part of the Companys Referral and Trade Program initiatives.
Qualifications :
What Were Looking For
- Technical Expertise: Deep understanding of the custom drapery and blinds industry to provide relevant and effective training. Familiarity with Hunter Douglas and/or Alta is a plus.
- Exceptional Communication: You excel in conveying complex ideas clearly whether through writing or in person.
- Inspirational Leadership: You have the ability to motivate and engage others to embrace learning and growth.
- Adaptability: Youre always uptodate with industry trends and can easily adjust training programs to reflect the latest technologies and methods.
- Empathy: You understand the importance of fostering an inclusive environment and catering to different learning preferences.
- Organizational Mastery: You can juggle multiple projects keep everything on track and stay within budget.
Additional Information :
If youre excited about developing people applying your technical expertise and driving success in a growing industry wed love to hear from you!
Remote Work :
No
Employment Type :
Fulltime