Customer Service Management Specialist
Customer Service Management Specialist
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Job Description
Role Summary:
The Site in charge shall organize and coordinate the daytoday activities of the operations and maintenance personnel establish priorities for production repair work and projects plan and schedule outage work and provide technical guidance provide direction during unusual operations repair problems or system upsets.
The site in charge will conduct or participate in studies to improve the plant operations maintenance or equipment and will monitor the effectiveness of plant manuals and procedures instituting changes or additions as required. The site In charge will also oversee the training of operations and maintenance personnel ensuring the availability of promotable people the plants readiness to meet emergency or unusual situations and safe and efficient daytoday operations.
Key Skills Required:
Strong oral and written communication skills. Strong interpersonal and leadership
skills. Ability to work independently. Strong problemsolving skills.
Selfmotivated and team player
The candidate should possess Hands on experience in Sea water Desalination plant
operation and maintenance. ( SWRO SUF PUF and HRSCC)
Ability to build and maintain customer relationships including below
Key responsibilities.
Contract Compliance
Third Party Coordination
Subcontractor Management
Management and performances Reports
% Quantity and Quality Achieved
Operational Planning
Process Improvement
Inventory Logs
Develop and drive Service Excellence Attributes
Customer focus clear thinker and resultoriented.
Plant operation in shift as and when required
Waste Tracking
Operational Planning
Safety Risk assessments
Operational Procedures review / write up Readings Shift Roster on
monthly basis
Training to operators & documentation of trainings given
SDI reports SWRO performance reports
Normalization reports Pretreatment reports
Housekeeping Consumable and Chemical
Key behavioral competencies:
Customer focus utilize information & data oriented.
Qualifications :
Education: B.E. Mechanical/ Chemical/ M.Sc. Chemistry
Experience Required: 58 years
Additional Information :
Candidate will be deputed to Tuni Andhra Pradesh location.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
