Insurance Administrative Assistant
Insurance Administrative Assistant
Posted on :
08-01-2025
Employer Active
1 Vacancy
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Jobs by Experience
2-5years
Monthly Salary
60000 - 70000
Vacancy
1 Vacancy
Posted on :
08-01-2025
Job Description
Position Title: Administrative Assistant
Work Setup: Work From Home
Schedule: 6:00 AM to 3:00 PM
Salary: Php 60000.00 Php 70000.00
Signon Bonus: None
JOB DESCRIPTION FOR AN ADMINISTRATIVE ASSISTANT
Your Responsibilities as an Administrative Assistant would be:
Zendesk Ticket Management
o Assign daily Zendesk support tickets to the appropriate team members for efficient resolution.
Payment FollowUp Emails
o Send professional and timely payment reminder emails to clients with outstanding balances.
Dishonour Notification Emails
o Notify clients of dishonoured payments on behalf of insurers in a clear and empathetic manner.
Monthly Renewal Invitation Emails
o Prepare and send renewal invitation emails using designated templates attaching current policy schedules.
Receipts and Certificates of Coverage (COCs)
o Generate and send receipts and Certificates of Coverage to clients via Winbeat and Zendesk daily.
Underwriting (UW) Remittance
o Distribute underwriting remittance details to insurers accurately and promptly.
QPR Remittance
o Input remittance details into an Excel template and forward them to the designated recipient (e.g. Polina).
Call Management
o Handle incoming calls transfer them to brokers or take detailed messages when brokers are unavailable.
Claims Management
o Collect claims information and completed forms from clients liaise with insurers and provide regular updates on claim statuses.
Qualifications as an Administrative Assistant:
Bachelor s degree in Business Administration Office Management or a related field (preferred).
Relevant certifications in office administration or equivalent experience is a plus.
2 years of experience in administrative roles preferably within the insurance or financial services industry.
Familiarity with Zendesk Winbeat and Microsoft Excel is highly desirable.
Excellent organizational and multitasking skills.
Strong communication skills both written and verbal.
High attention to detail with a focus on accuracy and consistency.
Ability to work independently and collaboratively in a team environment.
Proficiency in Microsoft Office Suite particularly Excel.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklike balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Work Setup: Work From Home
Schedule: 6:00 AM to 3:00 PM
Salary: Php 60000.00 Php 70000.00
Signon Bonus: None
JOB DESCRIPTION FOR AN ADMINISTRATIVE ASSISTANT
Your Responsibilities as an Administrative Assistant would be:
Zendesk Ticket Management
o Assign daily Zendesk support tickets to the appropriate team members for efficient resolution.
Payment FollowUp Emails
o Send professional and timely payment reminder emails to clients with outstanding balances.
Dishonour Notification Emails
o Notify clients of dishonoured payments on behalf of insurers in a clear and empathetic manner.
Monthly Renewal Invitation Emails
o Prepare and send renewal invitation emails using designated templates attaching current policy schedules.
Receipts and Certificates of Coverage (COCs)
o Generate and send receipts and Certificates of Coverage to clients via Winbeat and Zendesk daily.
Underwriting (UW) Remittance
o Distribute underwriting remittance details to insurers accurately and promptly.
QPR Remittance
o Input remittance details into an Excel template and forward them to the designated recipient (e.g. Polina).
Call Management
o Handle incoming calls transfer them to brokers or take detailed messages when brokers are unavailable.
Claims Management
o Collect claims information and completed forms from clients liaise with insurers and provide regular updates on claim statuses.
Qualifications as an Administrative Assistant:
Bachelor s degree in Business Administration Office Management or a related field (preferred).
Relevant certifications in office administration or equivalent experience is a plus.
2 years of experience in administrative roles preferably within the insurance or financial services industry.
Familiarity with Zendesk Winbeat and Microsoft Excel is highly desirable.
Excellent organizational and multitasking skills.
Strong communication skills both written and verbal.
High attention to detail with a focus on accuracy and consistency.
Ability to work independently and collaboratively in a team environment.
Proficiency in Microsoft Office Suite particularly Excel.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklike balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
Key Skills
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